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Digital Revolution for Water/Wastewater Utility Management; From Paper to Digital Data

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Paper-based data is a long-term fixture of the Water and Wastewater Industry including both
Municipalities and Private Operating Companies. Transcribing handwritten log sheets into multiple Excel
spreadsheets is inefficient. It is common for monthly operation and compliance reports to take days to
compile, compared to digital systems that take minutes. Implementing a digital data solution provides a
more efficient and lower cost system with centralized information and reports.
Two questions that are addressed are how to make the transition to digital data and what kind of
technology to use. Points to consider when evaluating replacing the Operators’ handwritten log sheets
with an inexpensive, hand-held device:

  • Initial equipment costs
  • Replacement costs
  • Required IT support
  • Standard or non-standard operating system or software
  • Security needs
  • Required training

Three case studies highlight the successes realized after operations replaced traditional paper log sheets with a digital system.


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